Everyone likes a good annual review. Here's one I received as a process improvement leader. I'm humbled.
1. Assigned projects and activities beyond key job responsibilities - Contributions toward company’s strategic initiatives
Ed has become recognized throughout the company as a knowledgeable process improvement leader. He is sought out for various projects and provides solid process recommendations.
Best Practices & Procedures
Ed recognizes the need to introduce new concepts in ways that do not threaten or disrupt the situation. In this way Ed is able to guide the appropriate resources to manage change effectively instead of forcing change upon unprepared associates.
Improved Tools and Methodologies
Ed has initiated many process improvement discussions that have led to an overall awareness of process & procedure in the organization. The awareness that Ed creates has prompted more thoughtful analysis of our processes and a better understanding about how those processes help and/or hinder us on a day to day basis. In this way Ed is cultivating the soil for more comprehensive process reforms in the future.
Perform Project Tasks Productively
Ed manages his time well and consistently delivers his work in a timely manner. This is especially notable when Ed is asked to perform a job on short notice. He has frequently been asked to prepare something quickly and it is always delivered in a form that doesn’t look as if it was thrown together at the last minute.
2. Organizational Competencies – Behaviors, skills and knowledge expected from all associates
Ed is adept at communicating new terms and concepts. He frequently needs to explain new ideas to fellow associates. Ed is able to help others understand his point of view and makes good use of his questioning skills to help him understand and steer others to new perspectives.
Ed is always willing to accept new assignments and never fails to complete those assignments on time. Ed’s dependability extends to other areas as well.
Ed is accountable for his work. He takes initiative when appropriate and requests approval and guidance when appropriate. He is effective at soliciting volunteers or assigning tasks to others and following up to make sure they are completed.
Ed always conducts himself in a very professional manner.
Ed has established strong relationships with associates that he works with on a daily basis. He has also cultivated relationships with individuals in other departments across the organization. Ed takes advantage of any situation where he finds an opportunity to discuss his passion for process improvement. He maintains contact with individuals from across the organization and has frequently organized opportunities to bring people together (i.e. lunches) to discuss process improvement.
3. Job Family Competencies – The knowledge and skills as defined in a job family
Ed demonstrates leadership in many forms. He frequently leads from the front when driving a process improvement initiative. But he is more often leading from the back by assisting a project leader or manager. Ed is able to contribute valuable insight and knowledge to assigned leaders to help them direct project to a better outcome with respect to process decisions.
Ed always keeps an eye on the future while completing his assigned tasks. He frequently raises considerations for the future when decisions are made regarding the work that is being done today. He is also able to plan his work to meet deadlines and deliver his assignments to meet expectations.
Ed has become very knowledgeable about the company's products and services and how to apply his talents to them.
The application of process skills to the organization is a constant study of problem analysis. Ed works constantly to identify process improvement opportunities and analyze the root cause of problems. He is then able to attack the problem in its entirety or in part to resolve the problem
Ed is capable of making decisions regarding his work. He seeks advice when appropriate and always provides well-reasoned alternatives for consideration.
4. Key Job Responsibilities – The duties and responsibilities that associates are required to demonstrate in their positions
Ed is always productive in his assignments and in his interactions. Because he is always thinking of ways to implement improvements, even his idle time is occupied with productive thought!
Ed’s entire perspective revolves around quality. Quality is the ultimate measure of success for the process improvements that Ed implements. Ed delivers quality work to support his quality ideas.
Ed always seeks learning opportunities whether in the classroom or situational learning. He has attended several learning events & views his everyday interactions with associates as opportunities to learn about their work and learn ways to help them perform more effectively.